Bioclimatic Pergola

A: Our pergolas are custom-made based on the specific dimensions of your location. Our team conducts a thorough assessment of your outdoor space to ensure that each pergola is perfectly tailored to fit its intended area. This personalized approach allows us to provide pergolas that are not only aesthetically pleasing but also functional and harmonious with your existing space.

A: Yes, all the pergolas we offer are designed to be waterproof. They come with a built-in gutter system that efficiently drains water away. This feature ensures that your pergola remains dry and comfortable during rainy conditions, allowing you to enjoy your outdoor space regardless of the weather.

A: Yes, you can add any of the side closures we offer to your pergola. These can be included in your initial order or added later after the completion of the project. Our range of side closures enhances privacy, provides additional shade, and adds an extra layer of protection against the elements, making your pergola even more versatile and functional.

A: Our pergolas are electrically powered and come ready to be plugged in. We can also prepare them for hard wiring upon request. It is generally the client's responsibility to provide an appropriate outlet or electrical box for the pergola's power supply, unless otherwise agreed upon in the terms of the project. This flexibility ensures that the installation process can be tailored to meet the specific needs and circumstances of each client.

A: Motorized pergolas are relatively low maintenance. To ensure their longevity and proper functioning, it's important to keep them clean. Regularly remove any debris such as leaves, twigs, or dirt that may accumulate on the pergola. This is essential not only for aesthetic reasons but also to ensure that nothing interferes with the pergola's mechanisms and operation. A simple cleaning with a soft cloth and mild soapy water is typically sufficient for maintaining the pergola's appearance and functionality.

A: We offer a comprehensive warranty for our pergolas to guarantee customer satisfaction and demonstrate the quality of our products. The structure of the pergola, including the aluminum parts and paint, comes with a 15-year warranty. Furthermore, all fabrics used in our pergolas are covered by a 5-year manufacturer's warranty. Please note that this warranty does not extend to physical damages.

A: We are manufacturer.

A: Within 15-30 days.

A: Follow strictly quality control measures for implementation,

A: It depends on which sort of item you want to get. Some can be provided free of charge, however, the client shall assume the shipping fees himself.

A: Yes, we can provide both OEM and ODM service.

A: T/T and Alipay both acceptable.

A: Yes, our packaging is genuine original packaging. Of course, we can also provide neutral packaging or according to your requirements

A: If we have stock, we can provide samples, but the customer must pay the sample fee and express fee Question

A: Yes, we will conduct 100% test before delivery, and we will send detailed photos of parts for your approval Question .